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Ufficio centrale per prenotazioni|Organizzatore viaggi|2011 Agenda|Condizioni di pagamento |Rinuncia / Annullamento|2010 Agenda

Cancellations Policy

Cancellation Caused by the Client:
  • Should the Client give written notice of cancellation of this cruise on or at any time before commencement of the Cruise Period, the Client shall remain liable for all payment due prior to and unpaid at the date of cancellation. Should notice of cancellation be given by the Client or should the Client fail to pay any amount due under this agreement after having been given notice to pay, VOD shall be entitled to treat this agreement as having been repudiated by the Client and to retain the full amount of all payments made by the Client. The vessel may then be let to another party at no prejudice to VOD.
For individual bookings: If the Client cancels a booking for a cruise:
  • Sixty-one (61) or more days prior to departure, thirty-five percent (35%) of the individual charter rate is forfeit to VOD;
  • thirty to sixty (30-60) days prior to departure, fifty percent (50%) of the individual charter rate is forfeit to VOD;
  • twenty-nine (29) days or less prior to departure, one hundred percent (100%) of the individual charter rate is forfeit to VOD.
For full boat charters: If the Client cancels a booking for a cruise:
  • ninety-one (91) or more days prior to departure, thirty-five percent (35%) of the full boat charter rate is forfeit to VOD;
  • thirty to ninety (30-90) days prior to departure, fifty percent (50%) of the full boat charter rate is forfeit to VOD;
  • twenty-nine (29) days or less prior to departure, one hundred percent (100%) of the individual charter rate is forfeit to VOD
CANCELLATION POLICY – Caused by VOD
If prior to the start of the Charter Period, VOD cancels a Charter and if the cancellation is by reason of force majeure, the Client shall be entitled to treat this Agreement as terminated by VOD. The Client’s sole remedy is to receive repayment without interest of the full amount of payments made to VOD for the Charter. Alternatively, if the parties agree, the Charter Period shall be substituted by a time equivalent to the delay, or a substitute vessel suggested by VOD to the Client may be employed to complete the Charter.
If the cancellation of the Charter is by any other reason than force majeure, the Client is entitled to treat this Agreement as repudiated by VOD. The Client is entitled to repayment without interest of the full amount of all payments made by him to VOD. Liquidated damages will be paid forthwith by VOD on the following scale:
  • three (3) months or more before start of the Charter Period, fifteen percent (15%) of the Charter Fee;
  • more than one (1) month but less than three (3) months before start of the Charter Period, twenty-five (25%) of the Charter Fee;
  • More than fourteen (14) days but less than one (1) month before start of the Charter Period, thirty-five (35%) of the Charter Fee;
  • Less than fourteen (14) day before start of the Charter Period, fifty (50%) of the Charter Fee.
NOTE: Any broker’s commission is deemed earned on the payment of this Invoice and VOD will pay the whole commission forthwith if the Charter is delayed, the vessel is not delivered, or the Charter is cancelled in accordance with the Cancellation Policies written herein.
DELAY IN DELIVERY
If by reason of force majeure, VOD fails to deliver the vessel to the Client at the start of the Charter Period and delivery is made within forty-eight (48) hours of the scheduled commencement date or within one tenth (1/10th) of the Charter Period, whichever period is the shorter, VOD shall pay to the Client a refund of the Charter Fee at daily pro rata rates.
If by reason of force majeure, VOD fails to deliver the vessel to the Client within forty-eight (48) hours of the scheduled commencement date or within one tenth (1/10th) of the Charter Period, whichever period is the shorter, the Client is entitled to treat this Agreement as terminated. The Client’s sole remedy is to receive repayment without interest of the full amount of payments made to VOD for the Charter. Alternatively, if the parties agree, the Charter Period shall be substituted by a time equivalent to the delay, or a substitute vessel suggested by VOD to the Client may be employed to complete the Charter.
If VOD fails to deliver the vessel at the start of the Charter Period other than by reason of force majeure, the Client is entitled to treat this Agreement as repudiated by VOD. The Client is entitled to repayment without interest of the full amount of all payments made by him to VOD.
BREAKDOWN OR DISABLEMENT
If after start of the Charter Period, the vessel is disabled by breakdown of machinery, grounding, collision or other cause so as to prevent reasonable use of the vessel by the Client for a period of not less than twelve (12) consecutive hours or one-tenth (1/10th) of the Charter Period, whichever is the shorter, and not more than forty-eight (48) consecutive hours or one-tenth (1/10th) of the Charter Period and the disablement has not been brought about by any act or default of the Client, VOD shall make a pro rata return of the Charter Fee from the date and time when the vessel was disabled or became unfit for use. The Client remains liable for normal expenses during this period.
If the vessel is lost or is so extensively disabled that it cannot be repaired within a period of forty-eight (48) hours or one-tenth (1/10th) of the Charter Period, whichever is the shorter, the Client may terminate this Agreement by notice in writing to VOD. If no means of communication is possible, The Client should make notice in writing to the Captain on VOD’s behalf. As soon as practicable after such termination, the Charter Fee shall be repaid by VOD pro rata without interest for that part of the Charter Period remaining after the date and time that the loss or disablement occurred. The Client shall be entitled to recover from VOD the reasonable cost of returning himself to the Port of Embarquement of the Charter Cruise by regular scheduled services, together with any accommodation expenses reasonably necessary for this purpose.
Force Majeure means any cause directly attributable to acts, events, non-happenings, omissions, accidents or Acts of God beyond the reasonable control of VOD or the Client. It includes but is not limited to: strikes, lock-outs or other labour disputes, civil commotion, riots, blockade, invasion, war, fire, explosion, sabotage, storm, collision, grounding, fog, governmental act or regulation, major mechanical or electrical breakdown beyond the crew’s control and not caused by VOD negligence. Crew changes do not constitute force majeure. Force majeure does not excuse VOD from payment of commissions.
 
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